Introduction
ServerTrack uses a usage-based pricing model. This guide explains how pricing works, billing cycles, and plan features.
Pricing Model Overview
ServerTrack pricing is based on:
- Event Volume: Number of events processed per month
- Plan Tier: Different plans offer different event limits and features
- Billing Cycle: Monthly or yearly options (yearly saves 17-20%)
How Billing Works
Billing Cycle
You can choose between monthly or yearly billing. Yearly plans save 17-20% compared to monthly.
Invoice Generation
Invoices are generated automatically:
- New Server Decks: Invoice created immediately upon creation
- Monthly Plans: Invoice generated monthly on your renewal date
- Yearly Plans: Invoice generated annually on your renewal date
- Plan Upgrades: Prorated invoice for the remaining period
Payment Due Date
Invoices are typically due 7 days after generation. After 7 days, invoice status changes to "Overdue" and service may be paused.
How Events Are Counted
Every event sent to ServerTrack counts toward your limit:
- Each API call = 1 event (regardless of how many platforms it's sent to)
- All event types count: Purchase, AddToCart, ViewContent, custom events, etc.
- Failed events still count
- Blocked events count
Understanding Usage Limits
Monthly Limits
Event limits reset on your renewal date. Unused events don't carry over to the next month.
Grace Period (1000 Events)
ServerTrack provides a 1000-event grace period beyond your plan limit. Service continues until grace period is exhausted.
Usage Alerts (80% Threshold)
You'll receive email alerts when usage reaches 80% of your limit.
Summary
ServerTrack uses simple, usage-based pricing. Pay a fixed price for your plan's event limit, choose monthly or yearly billing, and upgrade or downgrade anytime.
For more details, see our guides on Choosing the Right Plan and Understanding Event Limits.