ServerTrack Dashboard Overview

Introduction

The ServerTrack dashboard is your command center for managing server-side tracking. This comprehensive guide will walk you through all the dashboard sections, key features, and how to navigate efficiently to manage your tracking setup.

Accessing Your Dashboard

1. Log in to your ServerTrack account
2. Click on "Server Deck" or "Dashboard" in the navigation menu
3. You'll see your Server Deck overview page

Main Dashboard Sections

The ServerTrack dashboard is organized into several key sections:

1. Overview Section

The overview section shows your Server Deck summary:

• Status Indicator: Shows if your Server Deck is "Active", "Paused", or "Inactive"
• Plan Information: Displays your current plan name and tier
• Usage Statistics: Real-time event usage with progress bar
  • Current usage count
  • Monthly limit
  • Usage percentage
  • Visual progress indicator (changes color when approaching limit)
• Business Name: Your Server Deck's business/website name
• Authentication Key: Your unique tracking key (can be hidden/shown)

2. Server Details Section

Displays configuration information:

• Authentication Key: Your tracking key (required for script installation)
• Subdomain: Your custom tracking domain (e.g., data.yoursite.com)
• Renewal Date: When your billing cycle renews
• Server IP: IP address for DNS A Record configuration

3. Plan Details Section

Shows your subscription information:

• Plan Name: Current subscription tier (Free, Starter, Growth, etc.)
• Event Limit: Monthly event allowance
• Domain Limit: Number of tracking domains allowed
• Platform Access: Which platforms are available (Facebook, TikTok, GA4)

4. Analytics Section

Comprehensive analytics and reporting:

• Time Period Selector: View data for Today, Last 7 Days, Last 14 Days, or Last 30 Days
• Statistics Cards:
  • Total Events: Overall event count
  • Successful: Events successfully delivered
  • Failed: Events that failed to deliver
  • Pending: Events being processed
• Analytics Chart: Visual graph showing event trends over time
• Update Frequency: Data updates every 30 minutes

5. Event Logs Section

Detailed event tracking and monitoring:

• Recent Events Table: List of recent tracking events
• Event Filters:
  • Filter by status (All, Success, Failed, Pending, Blocked)
  • Filter by event name (PageView, ViewContent, AddToCart, Purchase, etc.)
• Event Details: Each event shows:
  • Event Name
  • Event ID
  • Status
  • Platform delivery status (Facebook, TikTok, GA4)
  • Response message
  • Source URL
  • Timestamp
• Debugger Tools: Access to live event debugging tools

Navigation Menu

The main navigation menu includes:

Server Deck Menu

• Server Deck: Main dashboard overview
• Edit Configuration: Modify Server Deck settings

Main Menu Items

• Home: Return to website homepage
• Server Deck: Your main dashboard (current page)
• Pricing: View plans and upgrade options
• Billing: Manage invoices and payment methods
• Tickets: Support tickets and help center
• Affiliate: Affiliate program (if applicable)

Key Metrics Displayed

Usage Metrics

• Current Usage: Events used this month
• Monthly Limit: Your plan's event limit
• Usage Percentage: Percentage of limit used
• Remaining Events: How many events you have left

Performance Metrics

• Success Rate: Percentage of successful events
• Failure Rate: Percentage of failed events
• Event Volume: Total events processed
• Platform Delivery: Status per platform (Facebook, TikTok, GA4)

Quick Actions

Common actions accessible from the dashboard:

• Edit Configuration: Modify Server Deck settings, platforms, and domain
• View Full Logs: Access detailed event logs
• Upgrade Plan: Quickly upgrade if approaching limit
• Open Ticket: Contact support
• Copy Script: Get tracking script for installation

Understanding Status Indicators

Server Status

• Active (Green): Server is running normally, events are being processed
• Paused (Red): Server is paused, events are blocked
  • Usually due to limit exceeded, unpaid invoice, or authentication failure
  • Hover over status to see pause reason
• Inactive (Yellow): Server is not active (initial setup or manual deactivation)

Usage Warnings

• Green Progress Bar: Usage is normal (<90%)
• Red Progress Bar: Approaching limit (>90%)
• Warning Messages: Alerts when usage exceeds thresholds

Dashboard Usage Tips

• Check Regularly: Review your dashboard daily or weekly to monitor health
• Monitor Usage: Keep an eye on usage percentage to plan upgrades
• Review Failed Events: Check event logs regularly for delivery issues
• Use Filters: Use event filters to find specific events quickly
• Export Data: Export event logs for external analysis if needed
• Set Bookmarks: Bookmark frequently used sections

Mobile Dashboard

The dashboard is fully responsive and works on mobile devices:

• All sections are accessible on mobile
• Tables scroll horizontally for better viewing
• Key metrics are prominently displayed
• Navigation menu collapses to hamburger menu

Keyboard Shortcuts

While not extensive, some browsers support:

• Ctrl/Cmd + K: Search (if implemented)
• F5: Refresh page to update data

Summary

The ServerTrack dashboard provides:

• Complete overview of your Server Deck status and usage
• Real-time analytics and event monitoring
• Detailed event logs with filtering capabilities
• Quick access to configuration and settings
• Visual indicators for status and usage thresholds

Regular use of the dashboard helps you:

• Monitor tracking health and performance
• Identify and resolve issues quickly
• Plan for capacity upgrades
• Optimize your tracking setup

For more information, see our guides on Using Event Logs and Understanding Event Limits.