Introduction
ServerTrack monitors your event usage and alerts you when approaching limits. This guide explains usage thresholds, alert notifications, and what happens at different usage levels.
Important: You'll receive alerts when usage reaches 80% of your plan limit. A grace period of 1,000 events is available after reaching 100%.
Usage Thresholds
ServerTrack has two important usage thresholds:
- 80% Threshold: Alert notification when usage reaches 80% of your plan limit
- 100% Threshold: Hard limit reached, grace period of 1,000 events begins
Alert Notifications (80% Threshold)
When your usage reaches 80% of your plan limit:
- Alert Sent: You receive a notification (email or dashboard alert)
- Warning Message: Alert indicates you're approaching your limit
- Action Recommended: Consider upgrading your plan or monitoring usage
The 80% alert gives you time to take action before reaching your limit.
100% Limit Behavior
When you reach 100% of your plan limit:
- Grace Period Starts: Additional 1,000 events are allowed (grace period)
- Events Continue: Tracking continues during the grace period
- Grace Period Limit: Once 1,000 grace events are used, new events are blocked
The grace period prevents immediate service interruption if you slightly exceed your limit.
1,000 Event Grace Period
After reaching 100% of your limit:
- Additional Events: Up to 1,000 more events allowed
- Grace Period Expires: Once grace events are exhausted, events are blocked
- Upgrade Recommended: Upgrade your plan to continue tracking
Note: Grace period events are provided to prevent immediate service interruption. Consider upgrading if you consistently exceed limits.
Monitoring Your Usage
You can monitor usage in your dashboard:
- Dashboard Display: Current usage shown as X / Y events
- Percentage Display: Usage percentage shown
- Usage Trends: View usage over time
What Happens When Limit is Exceeded
Once grace period is exhausted:
- Events Blocked: New events are blocked from processing
- Blocked Status: Events show as "blocked" with "Limit Exceeded" message
- Upgrade Required: Upgrade plan to resume tracking
Upgrade Recommendations
Consider upgrading if:
- You consistently reach 80% threshold
- You frequently use the grace period
- Your usage is trending upward
- You need higher limits for growth
Checking Your Usage
To check current usage:
- Go to your Server Deck dashboard
- View usage information displayed
- Check usage percentage
- Review usage trends if available
Summary
Usage thresholds and alerts:
- Alert at 80% usage to give you time to plan
- 100% limit allows grace period of 1,000 events
- After grace period, events are blocked until limit increases
- Monitor usage regularly in your dashboard
- Consider upgrading if consistently hitting limits
Usage alerts help you stay within limits and plan for upgrades when needed.